Transformation in Distribution and Payment
As NDC gains momentum, it also unlocks many other opportunities for further transformation which will make airlines more efficient and improve the customer experience. This will also provide opportunities to players across the value chain - incumbents and new entrants. You will hear from those who are already innovating, from experts who will articulate the bigger picture and opportunities that lie further ahead. There will also be a chance to listen and to engage in discussions with airlines, agents, buyers and technology providers as they share their views on the opportunities, the challenges and the blockers to innovation. Moreover, this stream will investigate for the first time the areas of Payment and Interoperability - is this the area for the Next Disruptive Change?
Airport of the Future: Learn more on the latest trends on airport infrastructure planning and design that support efficiently an integrated end to end process.
Baggage of the Future: Learn more on the latest trends and vision on baggage handling
Security: the future of security screening process and how this can be simplified through exchange of information between process steps, identity management and biometrics and the possible elimination of process steps
Future Customer Features
How we can leverage technology and innovation to make the passenger journey more efficient, friendly and secure.
Hear from industry experts on how end-to-end integrated and consistent processed can deliver considerable benefits and hear fisrt hand on the progress acheived on industry intiativies such as Biometrics and Travel Communication.
Airlines that properly embrace digital technology by replacing and augmenting existing business processes drive competitive advantage across passenger experience. Learn how to drive an innovation program, whilst still protecting the core business? Learn the different innovation models to drive transformational change. Hear and debate with other airlines who have been able to make this change.
Just as the industrial revolution changed the world and brought about substantial increases in production, recent advances in technology have altered the way business is conducted and redefined how companies operate.